GDPR Audit Checklist (2024): Essentials and Execution

Alexis Dessaints
5 mins
June 5, 2024

Table of contents

The stakes are high when it comes to data privacy laws yet many companies still struggle with understanding and achieving General Data Protection Regulation (GDPR) compliance. Recent years have shown that failing GDPR audits can result in severe consequences for businesses such as heavy financial penalties, negative publicity, and decreased customer loyalty.

The foundation for successfully addressing GDPR audit requirements lies in the optimization of your organization’s internal compliance process. Businesses can ensure a seamless and efficient data protection compliance audit by adopting a proactive approach that encompasses every step of the workflow — from receiving the initial request to delivering the requested data. In this article, we will cover key topics surrounding the elusive GDPR data audit and furnish you with forward-thinking solutions to assist you the next time a GDPR auditor comes knocking.

What Is A GDPR Audit?

A GDPR audit focuses on determining whether an organization has implemented adequate policies and procedures to regulate the processing of private information. A GDPR compliance audit evaluates the organization's processes, systems, records, and activities to:

  • Review how the company handles data, including data collection justification, data retention policies, access controls, and procedures for handling data subject requests
  • Ensure the enforcement of appropriate and sufficient policies and procedures.
  • Assess the adequacy of internal controls.
  • Validate the monitoring and adherence to principles, policies, and procedures.
  • Recommend adjustments in controls, policies, procedures, and IT platforms.

Are GDPR Audits Mandatory?

The GDPR does not require a business to do a data audit but it is also the only way to tell if your company is fully compliant. Legal justifications are needed to access and store personal data. Since the regulatory framework applies to non-EU and EU-based companies worldwide that participate in the processing of EU residents’ personal information, an audit is necessary to guarantee compliance success.

Here are some ways conducting an audit internally helps:

  • Monitoring all validated policies, principles, and procedures and verifying their compliance
  • Identifying vulnerabilities in the company's compliance processes that could compromise personal information or lead to regulatory violations
  • Making necessary changes in regulations, controls, and IT as needed.
  • Ensuring proper data protection procedures are followed.
  • Sharing knowledge to support future training and upgrades.

Understanding GDPR Audits: Scope and Types

How to Scope a GDPR Audit

Scoping an audit effectively is essential to achieve its intended goals and manage resources efficiently without compromising audit quality. Here are some ways you can do this:

  1. Identify the specific area, process, or system to be audited, such as financial statements, internal controls, or operational processes. Determine audit boundaries, considering factors like time, geography, or departments. Be explicit about what's included and excluded. Create a formal document outlining the audit scope, objectives, boundaries, stakeholders, resources, and constraints.
  2. Determine stakeholders potentially interested in the audit, like senior management or regulatory bodies. Understand their expectations to shape the audit scope.
  3. Evaluate audit resources, including budget, staff, and time. Consider legal or regulatory limitations affecting the audit's scope or timeline.
  4. Conduct a risk assessment to identify potential issues. This prioritizes areas needing more attention during the audit.
  5. Collaborate with the audit team and management to gather input on the proposed audit scope. Ensure agreement on scope and objectives.
  6. Review and finalize the scope document with key stakeholders and obtain approval.
  7. Inform all relevant parties, including the audit team and management, about the audit scope. Ensure everyone understands what's expected and covered.
  8. Continuously monitor the audit scope to stay on track. Document any changes or deviations and assess their impact. Seek approval for scope changes when necessary.

Understanding Different Types of Audits

1. Organization Audit

Organizational audits typically assess the broader compliance landscape within a company, encompassing policies, procedures, and practices related to data protection across various departments and processes. These audits evaluate the business’ overall ability to manage and comply with the GDPR in areas like digital and analog resources, staff, data security policies, and contracts. Lawyers and technical experts are usually involved in these types of audits.

2. Application Audit

On the other hand, application audits focus on the compliance of individual applications or software systems with GDPR principles and requirements. Such audits examine how applications collect, process, store, and secure personal data, assessing factors such as data minimization, user consent mechanisms, encryption practices, and data subject rights management within the application. Technical experts and security auditors will hone in on system architecture, domain model, source code, application programming interface (API), server configurations, and backup policies.

Conducting a GDPR Compliance Audit

After investing a significant amount of funds in technology and personnel to adhere to GDPR rules, your business might recognize that the return on investment (ROI) can still be challenging and unpredictable. The most common mistake is thinking that all it takes is establishing or optimizing a system. That is not the reality. Achieving favorable outcomes from GDPR audits becomes significantly more attainable with the implementation of internal audits. 

Conducting a comprehensive, internal GDPR compliance audit is the answer, but doing so requires a significant amount of time, expertise, and resources that companies — especially smaller ones — may lack. This further complicates conducting an internal audit to meet regulatory standards. 

How to Perform a GDPR Audit

Most organizational audits begin with assessments. This is where auditors conduct interviews alongside a risk analysis of a company’s current data processing activities to gauge the maturity of their GDPR compliance. It may involve: a kick-off meeting with the team executives, an audit of the key departments and company website, a GDPR gap analysis, and the mapping of processing activities.

Once the initial evaluations of your organization’s current compliance status are done, auditors will build a tailor-made compliance program, which may include:

  1. A clear breakdown of responsibilities for each department (a RACI matrix)
  2. A prioritized schedule outlining key milestones and deadlines
  3. An estimate of the resources needed to achieve GDPR compliance

The final phase is to actually implement the identified and effective changes to achieve GDPR compliance, reduce the workload of your internal team, and control your organizational costs.

GDPR Compliance Audit Checklist

An audit may look at several areas relevant to your organization. Below are a few examples:

  • Data protection governance
  • The structures, policies, and procedures to ensure compliance with data protection legislation
  • The processes for managing and storing personal data
  • The processes for responding to any request for personal data
  • The measures in place to ensure the security of personal data you store
  • The provision of staff data protection training and staff awareness of data protection requirements.

If you aren’t ready to take the plunge for a complete organizational GDPR compliance audit, you can begin with a smaller commitment by making sure your website is GDPR-compliant. It usually begins with...

1. A legal audit in personal data protection, which looks into:
  • GDPR, Data Protection Act and e-Privacy Directive
  • Analysis of all points of attention such as individual information, privacy policy, or collection forms
  • Deep dive into collection forms like information notices or minimization of personal data and consent
2. The next step is a cookie audit

To ensure that your cookies are properly configured in compliance with personal data protection regulations, this audit analyzes information banners, cookie policies, and technical settings.

3. A comprehensive website security assessment

This goes beyond reviewing cookies to encompass all aspects of a website's security posture, aligning with the latest standards like the French Cybersecurity Agency (ANSSI). Security audits involve looking at aspects such as:

  1. Cookie Compliance: Information banners, cookie policies, and technical settings are scrutinized to ensure your cookies adhere to personal data protection regulations.
  2. TLS Certificates: Verify the validity and strength of TLS certificates to secure communication between your website and visitors.
  3. Password Security: Evaluate password storage practices and implement best practices to safeguard user credentials.
  4. HTTP Settings: Analyze a website's HTTP configuration to identify any potential vulnerabilities and ensure optimal security settings are implemented.

The Role of Data Protection Impact Assessments (DPIA) in GDPR Audits

A Data Protection Impact Assessment (DPIA) is a systematic process designed to identify and minimize potential data protection risks related to a project. Conducting a DPIA is obligatory for processing activities anticipated to present a high risk to private individuals, encompassing certain types of processing. 

The use of screening checklists assists in determining the necessity of a DPIA. DPIAs not only evaluate compliance risks but also explore broader risks that could impact user rights and freedoms, potentially leading to significant social or economic disadvantages. The aim is to prevent harm, regardless of its nature — physical, material, or non-material.

Who Can Conduct a GDPR Audit?

GDPR compliance audits are typically carried out by various entities, including data protection authorities in EU member states, internal compliance teams within organizations, or specialized external audit firms focusing on data protection and privacy compliance. Individuals with suitable professional qualifications and specialized educational backgrounds, such as data protection officers, coordinators, and IT security officers, are often tasked with performing data privacy audits. These audits can be done by both in-house staff and third-party service providers. 

Conclusion

No matter where you are on your compliance journey, getting to know the GDPR audit program is vital to ensure that the data processes and systems you have in place operate smoothly leveraging best practices and a cycle of continuous improvement. With the right resources and expertise, your company can improve customer trust, enhance data security, reduce legal risks, and obtain a competitive edge in its respective industry.

FAQs

1. How often should a GDPR compliance audit be conducted?

How often GDPR audits occur hinges on the intricacy of your organization and its data processing endeavors. Audits might take place yearly or following noteworthy modifications in data processes, guaranteeing continual adherence to regulations.

2. Does GDPR require audit rights?

Despite GDPR not specifying audit rights, supervisory authorities such as data protection authorities in EU member states hold the jurisdiction to perform audits and investigations to evaluate GDPR compliance. Moreover, contractual agreements between parties may contain clauses regarding audit rights related to data processing activities. Generally, audit rights should be granted to data controllers in their contracts with data processors.

3. What is the cost of conducting a GDPR audit?

GDPR compliance audit costs vary depending on factors such as organization size, audit scope, and expertise required. Larger enterprises with complex data processing activities usually face higher costs than small and medium-sized businesses.

4. What can I expect from a GDPR audit?

In an audit, multiple areas pertinent to your business may be scrutinized and remedied including:

  • Isolating and identifying any potential risks or gaps with the GDPR, as it pertains to:some text
    • Data protection governance structures
    • Policies and procedures ensuring adherence to data protection legislation
    • Processes governing personal data management
    • Procedures for handling personal data requests
    • Security measures protecting stored personal data
  • Building a clear understanding of the remediation actions required to fill those gaps
  • Understanding the policies and procedures that need to be implemented going forward
  • Building up the training provisions for team members on data protection and their awareness of associated requirements
5. What are the penalties for non-compliance?

Companies failing to comply with GDPR may face significant fines, potentially amounting to 4% of their global annual revenue. The specific penalty varies based on the severity and type of breach, with regulatory bodies examining each instance on a case-by-case basis.

DPO Consulting: Your Partner in GDPR Compliance Audits

Investing in GDPR compliance efforts can weigh heavily on large corporations as well as smaller to medium-sized enterprises (SMEs). Turning to an external resource or support can relieve the burden of an internal audit on businesses across the board and alleviate the strain on company finances, technological capabilities, and expertise. 

External auditors and expert partners like DPO Consulting are well-positioned to help organizations effectively tackle the complex nature of GDPR audits. These trained professionals act as an extension of your team, helping to streamline audit processes, identify areas of improvement, implement necessary changes, and secure compliance with GDPR.

Entrusting the right partner provides the advantage of impartiality and adherence to industry standards and unlocks a wealth of resources such as industry-specific insights, resulting in unbiased assessments and compliance success. Working with DPO Consulting translates to valuable time saved and takes away the burden from in-house staff, while considerably reducing company costs.

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